FAQ

How Do I Properly Measure My Windows For My New Drapes? Prior to any order we highly recommend that you properly measure your window or area for the drapes to be hung. We have provided an online Measuring Guide for your convenience. There is a link on the bottom or left of every page. In some cases, it is posted within the item description. If any questions arise, please feel free to contact one of our friendly customer service or sales professionals who will be happy to assist you.

What If I Would Like To Physically See The Drapes Before I Purchase Them? You again have several options. On many of the product pages there is a link to purchase a fabric sample. Along with this sample, you will receive a coupon towards your purchase. We highly recommend that you do so. You also have the option of coming to our Design Center located in Livermore, CA. One of our sales professionals will take the time to show you different fabric and color options. Please note that this is by appointment only to ensure that you get the time that you deserve to make your choices.

How Long Do Custom Orders Normally Take To Ship? Most custom orders take between 3-4 weeks to receive, some do take longer depending on the fabric stock at the time of order. Some specialty fabrics may require longer if you are custom ordering.