**Half Price Drapes will retain 50% of the purchase price for all returned shades.
- Normal wear & tear examples: normal fading from sunlight, fraying of fabric, loss of color intensity, damage from water, insects or pets, deterioration of operation mechanisms over time.
- Dry Cleaning
- Exposure to the elements
To initiate a return on any of our item, please contact us within 30 days of receiving your item(s) for product-specific return procedures. Once a Return Merchandise Authorization (RMA) is issued you have 30 days to return the item back to us.
All returns require a RMA. There are two ways to receive an RMA receipt:
To receive an RMA number, visit our website at www.halfpricedrapes.com
• Login to your Account
• Locate your Order
• Select Item to Return
• Follow Prompts and Instructions Online
Otherwise, our customer service representatives would be happy to assist by emailing us at email@example.com or by calling 866-413-7273 Monday through Friday from 7:30 am - 4:30 pm Pacific Time. We are happy to help.
Half Price Drapes Price Match Program
At Half Price Drapes we are committed to providing the best quality products at the best possible prices. If you find one of our products on another site at a lower price within 5 days of your purchase, we will match that price. Please supply us with the website you saw the item(s) on and listed price.
Price Protection Policy: Buy with confidence from Half Price Drapes. If an item you have purchased from Half Price Drapes goes on sale for a lower price within 10 days of your purchase we will refund the difference. Customers must notify us of the price difference within the 10 day window in order to receive the discounted price. Please feel free to contact Customer Service regarding retroactive coupon pricing and refunds, by phone at 866.413.7273 or email us at firstname.lastname@example.org.
Please note: Refunds may take up to 10 business days to be processed by our accounting department. Your bank then has up to 2 billing cycles to post your refund. Please contact your bank if your credit does not appear on your bank statement with in 2 billing cycles.
Changes To The Policy & Pricing:
Half Price Drapes (www.halfpricedrapes.com) reserves the right to change its polices without notice at any time.
All prices on this web site are subject to change without notice. We make every effort to provide you the most accurate, up-to-date information, occasionally, one or more items on our web site may be mis-priced. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, Half Price Drapes shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
If an item's correct price is higher than our stated price, we will cancel your order and notify you of the price error and order cancellation. You will, of course, have an opportunity to purchase the item at the correct price, if you so wish.