SHIPPING POLICY
SHIPPING AND DELIVERY
QUICK AND CONVENIENT
From Our Workroom to Your Family Room
Half Price Drapes provides free Ground shipping on all orders going to any destination within the contiguous United States, except to PO and APO boxes. Currently we do not ship outside of the United States. All products except for the Swatches are shipped for free via FedEx. Swatches are shipped for free via the United States Postal Service.
Many products are ready to ship within 1-3 business days of order placement, others are manufactured when an order is placed and are shipped within 7-10 business days of order placement. Please see product pages for specific details.
Orders with free Ground shipping are delivered within 3-7 business days after shipment. For urgent orders, customers can pay for Express (1 Day Delivery) or Expedited (2 Days Delivery) shipping option. Please select the appropriate shipping option during order checkout.
We recommend budgeting for a few extra days of delivery time due to global carrier delays during holiday seasons, extreme weather events etc.
CUSTOM & MTO ORDERS
Custom & Made to Order items are handcrafted in our overseas workrooms. The shipping time varies by product type:
Custom and Made to Order Curtains are shipped within 7-10 business days of placing the order.
Custom Roller and Cellular Shades are shipped in 10-14 business days after placing the order.
These items are delivered within 7-14 business days after shipment. We recommend budgeting in a few more days of delivery time due to global carrier delays during holiday seasons, extreme weather events etc.
Once shipped, you will receive an email with FedEx tracking information. FedEx requires a customer signature as proof of delivery for these orders. Express and Expedited shipping options are not available for Custom and Made to Order items.
READY MADE
We strive to pack and ship your order within 1-3 business days from the date it is placed. Most orders are delivered within 3-7 business days after shipment. All free shipments are delivered using FedEx Ground and Home Delivery services. Customers can also pay for urgent shipping with Express (1 Day Delivery) or Expedited (2 Days Delivery) shipping options using FedEx.
SWATCHES
Swatches are shipped for free via USPS First Class and are delivered within 5 to 8 business days after shipment. The USPS First Class service currently does not provide a package tracking number. We strive to pack and ship your orders within 1-3 business days. Customers can also pay for urgent shipping with Express (1 Day Delivery) or Expedited (2 Days Delivery) shipping options using FedEx.
WOODEN HARDWARE
Our wooden hardware is shipped for free within 7-10 business days after placing the order and is delivered within 4-7 business days from shipment date. These products are only shipped via our Economy (Free) option. Express and Expedited shipping options are not available.
URGENT SHIPPING
Select the Express (1 Day Delivery) or Expedited (2 Days Delivery) shipping option at order checkout to receive priority handling from our order fulfillment team. Express or Expedited orders received before 1pm Eastern Time will be shipped the same day. Orders placed after 1:00 pm Eastern Time will be shipped on the next business day. We do not ship on weekends and holidays. For example, an order placed at 1:30 pm Eastern Time on Friday afternoon, will not ship until the following Monday. Urgent shipping fee is paid by the customer.
Custom and Made to Order items and Wooden Hardware are not eligible for Express or Expedited shipping.
ORDER PROCESSING
All orders are processed and shipped Monday through Friday, excluding major holidays. Orders placed on Saturdays, Sundays or holidays will be processed on the next business day.