HPD ships within the contiguous United States, including Hawaii. Unfortunately, we do not ship to Alaska, PO Boxes or address with PPO or PRO.

Delivery time varies depending on the types of items in your order and the selected shipping option. Please refer to our Shipping policy for details.

- Ready To Ship Curtains, Metal Hardware, Tie-Up Shades & Home Decor:

Ships Within 2-3 Business Days. Most orders are delivered within 5-8 business days after order purchase.

- Custom items are handcrafted in our overseas workrooms. Shipping time varies by product type:

Custom Curtains & Roman Shades are shipped within 7-10 business days of placing the order.

Custom Roller Shades are shipped in 10-14 business days after placing the order.

These items are delivered within 7-14 business days after shipment. We recommend budgeting in a few more days of delivery time due to global carrier delays during holiday seasons, extreme weather events, etc. Once shipped, you will receive an email with FedEx tracking information. FedEx requires a customer signature as proof of delivery for these orders. Express and Expedited shipping options are not available for Custom items.

- Wooden Hardware:

Our wooden hardware is shipped for free within 7-10 business days after placing the order and is delivered within 4-7 business days from shipment date. These products are only shipped via our Economy (Free) option. Express and Expedited shipping options are not available.

- Swatches:

Swatches are shipped for free via USPS First Class and are delivered within 5 to 8 business days after shipment. The USPS First Class service currently does not provide a package tracking number. We strive to pack and ship your orders within 1-3 business days. Customers can also pay for urgent shipping with Express (1 Day Delivery) or Expedited (2 Days Delivery) shipping options using FedEx.

All orders are processed and shipped Monday through Friday, excluding major holidays. Orders placed on Saturdays, Sundays or holidays will be processed on the next business day.

For Urgent Shipping:

We offer Express - 1 Day Shipping and Expedited - 2 Days Shipping options for Ready Made items and Swatches. Urgent Shipping charges are paid by the customer.

Urgent shipping orders received before 1pm Eastern Time will be shipped the same day for 1 day delivery (Express Shipping) or 2 days delivery (Expedited Shipping). Orders placed after 1:00 pm Eastern Time will be shipped on the next business day. For example, an order placed at 1:30 pm Eastern Time on Friday afternoon will not ship until the following Monday. Please Note: We currently do not offer urgent shipping for Custom Curtains and Roman Shades, Roller Shades, Wooden Hardware.

Coupon codes cannot be stacked and are not applicable to certain items.

*Exclusions include Wooden Hardware, Roller Shades, Final Sale, & special sales such as BOGO & Buy More, Save More.

At HPD, we want you to feel confident in your choice. That’s why we offer 5 free fabric swatches to help you find the perfect match for your décor. Need more? Additional swatches are only $0.99 each. Simply click the “Get Swatch” button on any curtain product page to get started.

If you need to return something for any reason, please contact us within 30 days of receiving the item. To start your return process, please follow the instructions here.

Please Note: Half Price Drapes does NOT pay for return shipping.

If you find that you have not been refunded for a return that has reached our warehouse, you can email our customer service department at customerservice@halfpricedrapes.com or call us at 866-413-7273, and we will be happy to help you. We highly recommend that you keep any tracking information you received when shipping the order back to us until you see the refund amount listed on the statement of your method of payment.

Half Price Drapes does not accept items for an exchange or store credit. If you wish to replace the items you have received, we recommend that you return the unwanted items for a refund as soon as possible and place a new order.